Refund and Returns Policy


Refund Policy – Crabtree India Travels

Thank you for choosing Crabtree India Travels for your travel needs. We value your business and want to ensure that your travel experience is as smooth and enjoyable as possible. Please review our refund policy carefully for information on cancellations and refunds.

Cancellation and Refund Requests

  1. Notification Period:
    • To be eligible for a refund, cancellations must be requested at least 15 days before the scheduled arrival date of your final tour destination.
  2. Refund Eligibility:
    • Refund eligibility is subject to the terms and conditions associated with the specific service booked (flights, hotels, tour packages, etc.).
    • Cancellations made within 15 days of the final tour arriving date may not be eligible for a full refund.

How to Request a Refund

  1. Email Request:
    • To initiate a refund request, please send an email to crabtreeindiatravels@gmail.com.
    • Include your booking details, reason for cancellation, and any supporting documentation.
  2. Phone Request:
    • For assistance with refund requests, you may also contact us by phone at 98188 85915 during our business hours.

Refund Processing Time

  1. Timeline:
    • Please allow up to [X] business days for the refund to be processed.
    • The actual refund processing time may vary depending on the payment method and financial institutions involved.

Exceptions

  1. Case-by-Case Review:
    • In certain exceptional circumstances, Crabtree India Travels reserves the right to consider refund requests outside the stipulated policy.
    • Each case will be reviewed on an individual basis.

Contact Information

For any questions or concerns related to our refund policy, please contact us using the following details:

Changes to Refund Policy

Crabtree India Travels reserves the right to modify or update this refund policy at any time. Any changes will be effective immediately and will apply to all bookings made after the modification.

By making a booking with Crabtree India Travels, you agree to comply with and be bound by the terms and conditions of this refund policy.

Thank you for choosing Crabtree India Travels. We look forward to assisting you with your travel needs.

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